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One building,
one community,
one app.

The Equiem app is an all-in-one solution for tenant experience and management. Deliver delightful and valuable services, unlock new revenue and simplify day-to-day building operations. Stand out in the market.

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END-TO-END TENANT EXPERIENCE

Equiem is the complete tenant experience platform. Deliver everything your tenants need, in one app.

COMMUNICATION MANAGER

Communicate quickly and easily with your entire building community

Empower your property management team with a complete suite of tools that will streamline communications with tenants. This is your platform – whatever the message, you can get your word out, anytime, in an instant.

FEATURES:
Content Management System (CMS) with dashboards, editorial calendars and more
Expert-written news, articles, and templated content, ready for use
Segmented building notifications
Campaign Manager - track and measure campaigns
Manual and automated email newsletters
Content scheduling and syndication options
Ability to publish to multiple buildings and lift screens
Workflow, role and task management functions
EVENTS & SERVICES MANAGER

Tenant services, amenities and experiences on demand

From food and drinks to fitness classes and exclusive discounts, the Equiem app enables you to unite your building’s best offerings and present them to tenants. For tenants, the experience is simple and instant – the way it should be.

FEATURES:
Events Manager
Online store and e-commerce platform
Booking system for services, facilities, and spaces
Food and beverage delivery
Health and wellness programs
Tenant and services directory
Dry cleaning, shoe repair, bike mechanic services and more
Virtual concierge
TRANSACTIONS MANAGER

Unlock new revenue and value from your assets

Generate new revenue and manage multiple streams with our complete transactions engine: Monetise spaces, facilities, services, retailers and more. Every building is different, and our transactions manager is designed to suit yours.

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FEATURES:
Advanced, full-featured e-commerce platform
Complete space bookings platform
Services marketplace
Vendor Management System (VMS)
Exclusive deals and discounts
Robust payments and transactions systems
Subscriptions
Manage event tickets and bookings
BRAND AND CUSTOMISE

Build and promote your brand with your own tailored app experience

Equiem is your own technology platform. Modify virtually everything, from the app name, logos and colours, to the platform features you need, and even the content and services you want to offer your tenants.
Need help, insights, or inspiration? We're with you – Engagement's what we do best.

FEATURES:
Modify app name and icon
Modify features
Modify UI colours
Modify services
Modify building image and information
Modify all content
DATA & ANALYTICS

Gather customer intelligence and better understand your tenants

Really get to know your community. Conduct surveys and polls to understand what tenants want, analyse the results of your content and tenant experience initiatives, and use the intelligence to guide future programs and investments.

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FEATURES:
Dashboards and reports
Polls and surveys
Track user interactions
Per building and portfolio reporting
Compare asset to asset, periods, device types and more
Integrate with Survey Monkey, Qualtrics, Tableau, Google Analytics and more
FACILITIES MANAGER

Simplify day-to-day building operations

Streamline everything that makes your building work: Manage facilities such as lockers and car parking, and coordinate tenant access to important documents, work requests, lift bookings and more.

FEATURES:
Locker management
Sustainability information
Integrated forms
Tenant directory
Editable content pages and file downloads
User and company database management
ROBUST, DEPENDABLE, SECURE

Deploy a tested, enterprise-grade solution you can rely on

Built to be ready for any device or platform, Equiem utilises industry standard technologies like AWS and Heroku, and is compliant with global security standards such as GDPR and PCI-DSS. This ensures the platform always runs smoothly, and your tenant data is always safe.

FEATURES:
Dedicated apps for Web, iOS and Android
99% uptime
GDPR compliant
Unlimited technical support
PCI-DSS Secure
Australian Data Breech Laws compliant
INTEGRATIONS MADE SIMPLY

Integrate Equiem with your existing building systems for a truly seamless experience

The Equiem platform is designed for integration. Using our API capabilities you can connect Equiem with a growing list of partner applications, with custom integrations also available.

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Ready to elevate your tenant experience?

Delight tenants, unlock new revenue, and gather customer insights with Equiem.

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