CASE study

Rialto: Transforming a Melbourne Icon Into the Pinnacle of Tenant Experience

The owners of the 25-year-old Rialto came to us with a list of challenges. They were facing rising competition from newer buildings - and were looking for new and innovative ways to attract new tenants and keep current ones happy. Specifically, they wanted to better understand who their tenants were, their exact needs, to improve communication, connect their entire community (tenants, retailers, management) and offer services / amenities to ultimately improve tenant stickiness.

Read on to find out how we tackled Rialto's challenges and built a flourishing community that now sits on the pinnacle of what's possible with tenant experience technology.

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