Equiem plus | Work orders

Manage work orders with one simple interface

The Work Orders system is your complete ‘helpdesk’ solution. Provide timely resolutions and transparency to your tenant community while ensuring a cleaner building environment.

Log issues and make requests

Issues and requests are logged within the Equiem mobile app, and you can set up your own custom work order categories. Tenants will see automated progress updates, giving them peace of mind.

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Simple back-end management

Once issues and requests are logged, your team can easily manage tickets, cue progress updates, dispatch contractors, and more from a single interface.

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Capture data to streamline operations

The Work Orders system can further simplify operations. More accurately resource contractors and staff, streamline workflows to remove inefficiencies, and make cases for larger-scale building improvements.

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SIMPLE WORK ORDER USER EXPERIENCE

Make work requests easy and transparent

The Work Orders user interface is integrated with the Equiem mobile app, which means users can log requests and issues in moments – and easily track the progress of their requests.

FEATURES:

Set your own work order categories (e.g. ’electrical’,, ‘facilities’, etc)

Progressive workflow notifying user of request status

Interface allows attachment of images to requests

Requests can be attached to buildings, tenancies, facilities, areas, and floors

Provide transparency and peace of mind to tenants through prompt service and timely updates

Ideal for a wide range of use cases: cleaning, leaks, toilet paper shortages, electrical issues, elevator issues, and more

Streamlined Work ORDER MANAGEMENT

One system for work order management

To view, accept, process and complete work orders, your team only needs one simple back-end system. Actions cue automated responses to the user, so team members can focus on outcomes.