Communication is crucial to the success of your tenant engagement strategy. Create and publish news, events, editorial articles, building updates and more across single buildings or your whole portfolio – and to both our web and native mobile apps.
IRIS will do the hard work so you can focus on your tenants. One CMS to create, schedule, publish, all according to the workflows you and your team prefer.
Stoke community engagement daily and weekly with custom EDMs, filled with the content most important to your tenants. And if you need to get something out in an instant, use the SMS notification feature.
Segmentation enables you to create your own audience groups and offer tailored content to those groups. Simply set up your segments within the Management Console, then use IRIS to prepare the content.
Good tenant engagement is a big undertaking – but from strategy to platform build and ongoing content support, we’ll help you every step of the way.
Learn what your tenants are reading, commenting on, liking and sharing – today, this week, this month, past and present. All customer interactions are fed through to our Analytics Dashboards, also yours as part of Equiem Core.
Your platform is alive with activity: Find out how the community is interacting with it. And, thanks to our recent upgrade, you can even view responses to polls and plan actions right away.
Smart by Equiem: Measure building occupancy to learn when your tenants are in the building, when they’re coming and going, and more
Marketplace: Learn what your tenants are purchasing, what products they favour, and work with onsite retailers to tailor special offers and promotions
Spaces booking: Find out which spaces are most popular with tenants, and how existing common areas or underutilised spaces can be repurposed and commercialised