Join our team at Equiem
Shape the future of property technology with us.
Shape the future of property technology with us.
Where your talent meets groundbreaking solutions.
Building a better world together, one innovation at a time.
We are looking for a talented Customer Success & Account Manager (CSAM) to join our APAC team. This is a dynamic, hybrid role responsible for the end-to-end relationship, adoption, and commercial health of a dedicated portfolio of existing Australian accounts. You will split your focus between Customer Success (driving platform adoption and client satisfaction) and Account Management (managing contract renewals and driving revenue growth through expansion).
This is a technical, hands-on project management role at the centre of Equiem's customer delivery operation. You will own the end-to-end delivery of complex integrations, including CAFM systems, access control, and third-party API workflows, across a portfolio of enterprise real estate clients. Reporting to the Head of Implementation and Solutions, you will be the primary point of contact for clients on active integration projects, the internal escalation point for complex technical challenges, and a contributor to presales solutioning and feasibility scoping for new deals. You will work closely with Engineering, Product, Customer Success, and a network of external integration partners.
Are you passionate about shaping the future of tenant experience? At Equiem, we're always looking for bright minds to join our team. Explore our job openings and become part of a company that's setting the standard in property technology.