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Manage Smarter With Equiem's Tenant Experience and Data Insights Platform

''Having the people walking into our buildings feel safe is key for us.

The Equiem platform helps tremendously as it provides a channel for communication and transparency. We’re able to circulate key information to all tenants - such as re-entry guidelines and security updates; send notifications; display air quality and density information directly on their phones. All of this contributes to creating a feeling of safety and security.

Christopher Rising
Co-founder and CEO

Important in finding ways to connect people

''The Equiem platform has become even more important in finding ways to connect people without physical contact. These types of events are likely to develop fast as people will need more stimulus as parks and buildings become extremely quiet.''

Michael Purcell
Director at JLL
Property Management

Equiem Core

Get started with our best-in-class tenant engagement platform and a selection of essential products.

Mobile App and Desktop

With your very own white-labelled desktop platform – and our Equiem app – you'll be able to connect with and serve your building community like never before. Better yet, every user action generates data available to you via our analytics dashboards.

FEATURES:
Content Management System (CMS)
Data and insights
Event management
Training, onboarding, and account management
Building information
Technical support

Custom Branding

Leverage your own personal branding and styling to build brand equity with your tenant community as a tech-forward, community-focused building and ownership group

FEATURES:
Building or portfolio logos
Unique color patterns
Custom page arrangements
Personalized messages and brand voice

Communication

Access templates created by professional copywriters to publish dynamic, beautifully designed emails and newsletters.

FEATURES:
Iris Content Management System
News posts
Newsletters
Email notifications
Communications calendar
Campaign manager
Scheduling
Team management and task workflows
Segment content to audiences
Publish to digital signage
Profile pages (public website for an asset)
Live chat
SMS notifications

Event Management

Build and manage your tenant events calendar simply and easily, with data-driven insights to help you optimise event attendance.

FEATURES:
Event posts
RSVPs
Attendance reports
Check-in app
Event ticketing
Front-end personal calendar integration

Building Information

Help your tenant community access necessary building information in an engaging and interactive format.

FEATURES:
Building information landing pages
Custom content pages
File downloads (e.g. pdfs, images)
Tenant directory
Greenlight interactive tenant onboarding
Registration app
Transit information
Virtual Concierge (Teleportivity)*

Analytics

Track building usage, tenant engagement, and behavior trends to enhance leasing, amenity and programming strategies.

FEATURES:
Polls
Surveys
User trends dashboard
Active users dashboard
Mobile usage dashboard
Content readership dashboard
In-depth numbers dashboard
FIND OUT MORE

Admin Console

Customize your platform to best fit your team’s operating preferences – and easily make changes whenever you need to.

FEATURES:
Site configuration panel
Registration panel
Buildings panel
Companies panel
User management panel

“With Equiem, we have been fortunate to have the ability to communicate with all of our tenants, on or off-property - which has been a godsend during these uncertain times. And this is just the start, as we are planning to utilize its impressive capabilities in communicating our return to work plans, smoothing the transition, welcoming our tenants back to their buildings."

Jimmy Parker
Director of Culture Initiative
Stockdale Capital Partners, LLC

Equiem Plus

Add-ons to enhance your core platform and connect building operations and services.

Marketplace

Empower retailers to sell products and services directly to tenants through the platform, alongside building subscriptions like fitness memberships and lockers.

FEATURES:
Vendor Management System
Standard products (e.g. food and drink, tickets, services, and more)
Deals (i.e. redeemable promotions)
Subscriptions products (e.g. recurring locker bookings)
Bookings (i.e. amenities, services, restaurants)
“Pantry” (office supplies, stationary, and more)
Standard (transactional) and deals-only vendor types 
FIND OUT MORE

Smart

Measure lobby traffic, building occupancy, and air quality via dashboards providing real-time information, and share with tenant community as desired.

FEATURES:
Track lobby traffic in real-time
Measure air quality in common areas, elevators, and more
Equip tenancies with sensors to track occupany and air quality
Predictive insights based on past activity
View data across one building, multiple buildings, or your entire portfolio
Share key data points directly with customers

Work Orders

Help tenants report building issues – like leaks and toilet paper shortage – quickly and easily with through the mobile app.

FEATURES:
Simple management and prioritisation of tasks
Progressive workflow notifying user of request status
Progressive workflow notifying user of request status

Spaces

List available spaces – from spec suites to conference rooms – for booking and payments by tenants and the public.

FEATURES:
Multi-purpose room and space configurations
Calendar, availability, and location widget
Set hourly, half-day, or daily rates
Cleaning and catering plug-ins
Manage, amend, or cancel bookings
Reconciliation and utilisation reporting
Coming soon

Access

An upcoming extension of our requests manager. 
Provide a seamless experience for entry, elevator access and exit, as well as a touchless visitor management experience.

FEATURES:
Touchless entry and exit to building, elevators, and tenancies
Simple outside-app solution for single visitors
Self-led visitor induction and automatic notifications
Tracking of visitors in real-time
INTEGRATIONS AND PARTNERS

Integrate Equiem With Your Existing Building Systems For a Truly Seamless Experience

The Equiem platform is designed for integration. Using our API capabilities you can connect Equiem with a growing list of partner applications, with custom integrations also available.

and more...

Security & Technology

Deploy a Tested, Enterprise-Grade Solution

Built to be ready for any device or platform, Equiem utilises industry standard technologies like AWS and Heroku, and is compliant with global security standards such as GDPR and PCI-DSS. This ensures the platform always runs smoothly, and your tenant data is always safe.

FEATURES:
Dedicated apps for Web, iOS and Android
99% uptime
GDPR compliant
Unlimited technical support
PCI-DSS Secure
Australian Data Breech Laws compliant

“Absolutely loving the Remote Life Portal. In these uncertain times, it’s nice to have some form of normality. It is evident that a lot of effort and time has been invested into developing this resource for The Heights Building Club members. I personally have been enjoying the links to the different recipes, and the free experiences. Hope everyone is well and staying safe – Look forward to seeing everyone back at The Heights once all this is over. Thank you once again :)”

Maria G.
Ab Initio
Tenant at The Heights, Weybridge

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