Privacy Policy

This privacy policy ("Policy") explains when, why and how personal information is collected, used and disclosed by Equiem Services Limited (“Equiem”, “we”, “us”) including with respect to your access and use of this website which is owned and operated by Equiem (the Equiem website (located at and/or (the "Website") and the cloud-based portal application made available to you through the Website or via mobile application by Equiem in relation to any building or site for the purpose of facilitating access to programs and services (the "Portal").

For the purposes of this Policy, "personal data" or "personal information" refers to any data that relates to you (such as your name, address, email address or device information that could identify you) and which is processed (i.e., stored, used, etc.) by Equiem, as described more particularly in the section entitled "What Personal Information Do We Collect?". Equiem Services Limited is the data controller of your personal data. We process personal data only in compliance with applicable data protection laws, including the UK Data Protection Act 2018, the EU General Data Protection Regulation (2016/679) (the "GDPR") and any legislation that replaces or supersedes them (together, the "Data Protection Laws").


"Making the most of social media and optimising client service delivery is an important challenge for all owners and managers involved in the commercial property sector. We have found the team at Equiem to be a dynamic group of professionals, who “think outside of the box” when it comes to packaging up the options and opportunities for us at Rialto."

Stephen Jensens
General Mangager, Rialto

“The Portal has been a tremendous way to increase our brand awareness in some of the biggest corporate buildings in Melbourne. We attract repeat sales online and in store, and the Equiem management of the system is exceptional.”

James McLoughlin
Founder, Green Press

The Equiem Portal at 385 Bourke has connected our office tower to our retail tenants and created an engaged online community. The retail tenants are particularly reaping the rewards from the marketing the portal provides for their stores. Equiem is a progressive company to work with and all the updates that have been made to the portal this year makes it more inviting for commercial tenants to use regularly.

Fiona Murray
Marketing Manager, 385 Bourke

"I always have a really good experience ordering food on here. It's always on time and it's so convenient when I have a lot of work to do (which is every day!) Thank you so much for your service."

Maria T
Tenant, 80 Collins

“My favourite thing about the Portal is the care and interest from the concierge team who pull everything together. Providing the tenants with fun functions, life saving help with coffee, lunch and dry cleaning, hot tips on current events and more, the concierge team take care to get to know their clientele - and it shows! Thanks guys :)”

Tenant, 120 Collins

“One word: brilliant! I have worked in countless offices around the world over the last 15 years and this is hands-down the best service I've ever had offered. In particular, the convenience of delivery straight to my office is priceless! And, always delivered promptly with a smile. Thanks for the service, it couldn't be better.”

Tenant, Rialto

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