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Introducing Equiem
E-commerce

A full-featured e-commerce experience, with integrated vendor management, enabling you to deliver a wide range of services and amenities to tenants.

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PROPRIETARY TENANT EXPERIENCE TECHNOLOGY

Delight tenants, empower vendors, and unlock new revenue – all with one integrated app.

HOW IT WORKS FOR TENANTS

Intuitive, streamlined, exclusive

Use our e-commerce platform to create a fully-fledged Store. Offer your tenants food and beverage services, dry cleaning, fitness classes, event tickets, locker subscriptions and more – all in one streamlined app.

END-TO-END TENANT EXPERIENCE

The Store is designed to make life easier for you – and help your customers do more, in less time, with greater ease.

SIMPLIFYING TENANT EXPERIENCE

Everything tenants want and need – delivered fast

From browsing to checkout, everyday purchasing is easy and enjoyable – the way e-commerce is meant to be.

FEATURES:
Browse through custom categories
Search functionality for added convenience
Easy booking system for events, flu shots, or fitness classes
Subscription service for lockers, coffee deliveries and more
Access to exclusive promotions and discounts
Control over delivery methods
NEXT-GENERATION SERVICE AND SECURITY

Flawless buyer journey with total peace of mind

At every step of the convenient buyer journey, customers will have all the information they need. Equiem e-commerce also features state-of-the-art security measures, so daily purchases are completely protected.

FEATURES:
Simple reordering of favourites
Order updates and push notifications
Order status tracking
Multiple delivery methods
PCI-DSS compliant
Simple credit card/payment setup
LIVE ORDER TRACKING

Users can track their orders at every step of the process – from confirmation of order, to completion, to delivery.

HOW IT WORKS FOR VENDORS

Untapped revenue, endless opportunity

Because you can offer your tenants virtually any or product or service imaginable, you can easily transform your app into a one-stop Store destination and unlock revenue previously inaccessible. Managing and empowering onsite and local vendors is even simpler.

VENDOR MANAGEMENT MADE EASY

The complete vendor service solution

Equiem e-commerce also includes a complete Store Manager, which means vendors can service themselves and streamline operations automatically.

FEATURES:
Self sign-up and management
Instant payments via Stripe Connect
Full order provisioning, and the ability to accept or reject orders
Assistance with inventory management
Email and SMS notifications
Equiem technical support
HAPPY VENDORS, HAPPY TENANTS

Complete control over menus, catalogues, and more

Your Store Manager is designed to be flexible. Elevate your tenant experience with custom menus, offerings, specials and more – all coordinated within one system.

FEATURES:
Complete control of catalogue and stock
Intuitive menu editor
Adjustable turnaround times
Automated promotional timing
Order adjustments (+/-)
Coordinate specials and limited-time offers
ENHANCED ANALYTICS

More data, more insights, more revenue

Learn and grow, all while providing excellent tenant experience. With our integrated analytics (powered by Cortex), you will discover what your tenants truly want.

FEATURES:
Know what’s selling well, and when
Understand your customer behaviours and optimise your products accordingly
Export full breakdown of products sold via Stripe account
Reduce administrative work and move your payments online
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Get started

Ready to elevate your tenant experience?

Delight tenants, unlock new revenue, and gather customer insights with Equiem.

BOOK A FREE DEMO