Tenants want at least three major things from commercial landlords: Flexibility, productivity, and safety. But that's not all. Here's how to find out what your tenants want.

To create the workplace of the future, you need proptech. Here are the main features and solutions you will need, put into the context of customer wants, needs, and behaviours.

For landlords and property managers, the ideal customer is no longer the tenant – that is, the key decision maker in a company – but the individual. To meet new demands, they will need new tools.

In 2021, and thanks to the COVID-19 pandemic, the proptech category has grown. Here's what you need to know about proptech and CRE in 2021.

Robust visitor management software helps property managers to safely and efficiently coordinate the entry of visitors, and it allows tenants to offer a first-rate welcome.

Creating the workplace of the future – the hybrid-worker’s dream environment – is not as difficult as it seems. It begins with the enhancement of traditional features, and follows with the introduction of useful, practical technologies.

Our Smart platform empowers property managers by tracking IAQ, building occupancy and traffic patterns, office-by-office system usage, and more. See how it works, and how it will define the future of work.

With Equiem technology, you can generate more data points per single user session, maximising the information you gather from your CRE tenants. Here's how.

Leasing expiry tracking software is common – but te Equiem leasing expiry function goes one step further, enabling leasing teams to supplement tracking duties with real, actionable insights and qualitative feedback.

Equiem tech has helped the world's top owners save costs, streamline operations, generate new revenue, and more. Here are the best examples.

The office of the future is a comfortable, hospitable, and productive place. To adequately provide these benefits to hybrid-working tenants, you need to measure building occupancy, Indoor Air Quality (IAQ), and temperature.

When it comes to tenant experience technology providers, not all communication solutions are created equal. A CMS is a complex tool with various functions, and you need to select the CMS best suited to your team size, operational method, and objectives.

A robust communications strategy is crucial if you want to build a thriving tenant community. Here's how you do that with a small team.

With a robust communications strategy, you can build thriving communities, streamline ops, capture data, build brand equity, and more.

A good communications strategy is a vital quotient in transforming a commercial real estate asset into a brand from which the tenants of tomorrow will want to buy.

Your tenant app can be one of your most valuable marketing tools. Hands-on interaction with the product is always the best pathway to adoption. Show, don’t tell.

It can be hard to know, at a glance, which analytics and numbers are the most useful in prescribing improvements to customer service, engagement, or building operations.

With the right tenant app, CRE landlords and property managers can make informed improvements to assets and tenant services.

Contextualised data, as the phrase suggests, is all about data generated by practical tenant actions that point to actionable insights. 

Here are 10 qualification questions to help you dig deeper into a provider’s solution, and separate marketing spin from true functionality.

Tenants do not always immediately become faithful end users. Sometimes, they must be coaxed. Here's how you woo them, and secure a greater rate of adoption.

Offices, if properly configured, can achieve new relevance and purpose in the hybrid-working world as hubs of measurable productivity.

Integrations are, by their nature, not easy to scope or develop. But by thinking from the perspective of the end user, we can build better, more unified systems with the efficiency required to be adaptable in the new world of CRE.‍

We have developed our four-step action plan based on our experience with tenant outreach, and in consultation with leasing professionals. You can use our methodology from end-to-end, or take specific elements to refine your own approach.

This time, we’re looking at visits per user, as well as three unique email newsletter interaction metrics.

Measuring ROI is not always easy. Thankfully, there are many ways to measure success – metrics and objectives that, if reached, demonstrate a positive impact on the lives of customers in your buildings.

It's been a busy quarter! Check out this video wrap-up to see the exciting benefits of our latest (and upcoming) technological improvements.

Here are 3 critical analytics which, if observed and integrated, will provide results to strengthen your tenant engagement strategy.

It's estimated that 39% of global carbon emissions come from buildings and construction. The data you’ll uncover from your SMART solution could help you optimise your building, reduce your carbon footprint, and more.

Think dry cleaning, space bookings, fitness classes, locker subscriptions, food and beverage, deals and promotions, and more. Marketplace also enables bookable entry to buildings and facilities.

From cost to risk to future-proofing, tenant experience app development is no easy undertaking. If you want to build your own, here's what you need to know.

The right data can help you can help fill in your blanks, proactively build custom profiles of the tenants in your building, and suggest proactive retention strategies based on past behaviours and future predictions.

Admin Panel simplifies and streamlines the configuration and operation of your Equiem tenant experience platform, and helps you to offer the best possible user experience to your tenants. Here’s how.

With the right data, you can better understand your tenant population, streamline operations, build better leasing strategies, improve onsite programming, inform capital improvements, and more.

The Building Information tab is a key pillar of your tenant experience platform, giving you a place to publish evergreen content designed to promote building facilities and services to your tenants.

Now and for the first time, users can access your store on both our mobile and web apps – giving them greater flexibility during their working day.

Build and manage your tenant events calendar easily, with data-driven insights to help you optimise attendance.

The traditional ways of communicating with tenants are difficult, inefficient, and comparatively ineffective. Equiem's Communication suite is the essential alternative.

Amy is Lead Receptionist at 88 Wood Street in London, UK. Our Head of Product Marketing, Sarah Hudson, chatted with her about the importance of creating experience and nurturing a tenant community with great content and events.

Custom branding turns our market-leading tenant experience platform into your online community. Find out how.

Nadia is a Receptionist at Perception in London, UK. We chatted with her about how the Equiem platform ignited her remote-working community during COVID.

With the native Equiem mobile app (for iOS and Android), you can offer all the benefits of your office building in one seamless handheld experience. Find out more here.

Commercial real estate is well aware of the benefits of a comprehensive Environment, Social, and Governance (ESG) strategy. But with the rapid advancement of tenant experience technology, landlords should increase their efforts in sustainability and community-building. We can help with that.

The Equiem web app has been the market leading solution for tenant engagement since 2011. Here's why.

For many commercial landlords making their first foray into tenant experience, a platform RFP (Request for Proposal) is an essential aid to discovery. Our experience with RFPs has shown that landlord requirements have changed drastically in recent months.

Shaz is a Receptionist and Community Manager at 88 Wood Street in London, UK. Our Head of Product Marketing, Sarah Hudson, chatted with her about the importance of creating experience and nurturing a tenant community, and how the Equiem platform inspires creativity.

Rebecca is a Community Manager with Jones Lang LaSalle (JLL). Our Head of Product Marketing, Sarah Hudson, chatted with her about the importance of creating experience and nurturing a tenant community, and where Equiem comes into the mix.

Equiem Community Managers Jessica Foy and Jaqueline Seromenho devised and deployed two different strategies to activate Christmas for their tenants. Both delivered excellent results for building management teams at 300 Adelaide and Nexus, respectively.

Despite the trials of the global pandemic, 2020 was the year in which Equiem made lemonade.

Agreement Marks Equiem’s First Foray in to Chicago; Landlords Nationwide Continue to Seek Ways to Add to Tenant’s Experience, Communicate with Occupiers and Gather Data-Driven Insights to Help Retain Tenants.

The new first-to-market, data-driven dashboards further cement Equiem--the world’s most widely-used tenant experience platform--as the leading provider of tenant data and analytics to owners and property managers, providing landlords with direct insights into what their tenants want, think and feel.

More than 1,500 respondents participated in the poll globally as part of Equiem’s larger initiative to collect and provide actionable data and insights to clients amid the COVID-19 pandemic

British Land has chosen leading global proptech firm, Equiem as its partner to deliver a digital tenant engagement app across its mixed-use, London campuses.

Equiem has made improvements in diversity and representation throughout our entire business. Our efforts have recently been recognised with a nomination for a Diversity Advocate award as part of the UK Proptech Awards 2020, as well as through customer and tenant feedback.

It can be difficult to keep track of all the details of returning to work. So we’ve put together this easy checklist to make sure you’re bringing your tenants back to the office in the safest possible way.

Following on from our last chat with Sophie Weinmann, we caught up with Barbara Dalton, the Marketing & Events Coordinator for JLL, managing The Campus Connects and Founders District platforms in Ireland.

Equiem is pleased to share that Sam Smith has joined the company as its Head of Business Development, East Coast.

Our Regional Head of APAC, Jon Lesquereux provides his thoughts on the role of technology in post-pandemic real estate.

We’ve worked with our global landlord community to develop a 5-step approach to retain key tenants, through the pandemic and beyond, via employee data and bespoke services.

Choosing a tenant engagement platform that caters to your building community can feel complicated. Gabrielle McMillan, CEO of leading tenant experience provider, Equiem, has outlined the top 10 questions you should be asking your potential providers.

Where pre-pandemic offices prioritised togetherness, post-pandemic offices will prioritise physical health – how will this affect corporate culture?

Deborah Greenwood-Smith is Equiem’s Chief Operating Officer with experience working in tech and property industries all over the world, she’s shared the top lessons she’s learned when it comes to managing her team’s mental health in a pandemic.

Equiem is pleased to introduce two of its newest team members to the company’s London office - Cali Hyde and Sebastian Stoner

Our first Equiem Experience Experts highlight is Sophie Weinmann, Director at Ashdown Phillips & Partners. Sophie takes us through why occupier engagement is vital for the satisfaction of occupiers, and how our tenant engagement platform has been integral in the delivery of their customer experience.

New user dashboards cement Equiem as leading provider of tenant data and analytics, allowing landlords to make more informed, data-driven decisions at properties

Unico Properties recently launched Equiem's tenant engagement platform across their west-coast portfolio. It didn't take long for our product, technology, and team to convince them it was the right move for their business – enabling them to not only gather data on who is in their buildings, but connect more meaningfully with them too.

The biggest challenge the Equiem Engagement Team has faced over the past few months has, without a doubt, been finding new ways to keep tenants engaged within a virtual space. It was no easy feat, but our creative team delivered.

Now that several businesses across the globe have been forced to adapt to a remote working structure, as restrictions lift we’re left to ask the question: Is working from a communal office space really necessary?

Market-leading commercial tenant experience technology firm, Equiem, has added New York real estate veterans Michael Spies and Richard B. Saltzman to its Board of Directors.

In this article, we take you through three of Remote’s key features: Remote Life, On-Demand Activities, and Livestreamed Events.

As part of our #Remote offering, our users have enjoyed a range of health and wellness options to keep them fighting fit in these uncertain times.

Remote by Equiem - designed to meet the needs of our clients and keep their tenants engaged, anywhere, anytime. We’ve picked out some of our best moments from the last 3 weeks.

This week we launched our Remote by Equiem virtual amenities and services platform and kicked off with a range of online wellness activities such as live meditation webinars, virtual craft workshops, WFH setup competitions, online fitness classes, charity hamper auctions, and online Community Bingo.

This week we hosted our very first ‘Engagement’ conference designed to empower our exceptional Community Managers with the inspiration, ideas and tools to continue to lead the world in tenant engagement strategy and execution.

How do you build an amazing company culture whilst scaling a proptech firm? Read Matt Knight's Medium blog for some thoughts from company founders, including our own CEO

In September, Unico appointed Equiem to launch its market-leading app, known as “Unico Connect,” across three commercial properties on the West Coast, including U.S. Bancorp Tower.

The Equiem machine sees constant activity on every level, including amongst our teams of highly talented people.

Overhauling our tech through Equiem NEXT has enabled us to add two features to our app-based e-commerce engine (Store NG): Deals and Bookings.

In Episode 3, we’re thrilled to have Linda J. Isaacson, the Managing Director, Global Head of Innovation and Technology at FPL Global.

In Episode 2 we speak to the COO of Gyana, Enrico Faccioli.

In Episode 1 of our new Equiem Audio Interview series, we talk to proptech influencer and digital strategist, Antony Slumbers